Question 1

How do I create an account?

Accepted Answer

Click the 'Sign Up' button in the top right corner. You can register with your email address or sign in with Google. Once registered, you'll be guided through creating your first nest.

Question 2

What is a nest?

Accepted Answer

A nest is your private space for organizing baby names. You can invite your partner or family members to collaborate, share favorites, and vote on names together.

Question 3

How do I save names I like?

Accepted Answer

When browsing names or using the Name Swiper, click the heart icon to save a name to your nest. You can view all your saved names in the 'Saved Names' section of your Name Nursery.

Question 4

Can I use NameBayBay without creating an account?

Accepted Answer

Yes! You can browse names, use the Name Swiper, and read our guides without an account. However, to save names, collaborate with partners, and access premium features, you'll need to create a free account.

Question 5

How do I invite my partner?

Accepted Answer

Go to your nest settings and click 'Invite Member'. Enter your partner's email address, and they'll receive an invitation to join your nest.

Question 6

Can we both add names independently?

Accepted Answer

Yes! Both partners can browse and save names independently. Names that you both save become 'matches' and appear highlighted in your shared shortlist.

Question 7

What is the veto feature?

Accepted Answer

The veto feature lets you mark names you absolutely don't want. Vetoed names are hidden from your shared shortlist but can be reviewed later if you change your mind.

Question 8

Can family members join our nest?

Accepted Answer

Yes! With our Family plan, you can invite up to 6 family members to vote on your name shortlist and leave comments.

Question 9

Is NameBayBay free to use?

Accepted Answer

Yes! Our Free plan includes browsing names, the Name Swiper, and basic collaboration features. Premium plans unlock additional features like unlimited saved names, family voting, and advanced filters.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe.

Question 11

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access to premium features until the end of your current billing period.

Question 12

Do you offer refunds?

Accepted Answer

If you're not satisfied with your premium subscription, contact us within 14 days of purchase for a full refund.

Question 13

How do I change my password?

Accepted Answer

Go to your account settings and click 'Change Password'. You'll need to enter your current password and then your new password twice to confirm.

Question 14

How do I delete my account?

Accepted Answer

You can delete your account from the account settings page. Please note this action is permanent and will delete all your saved names and nest data.

Question 15

Is my data secure?

Accepted Answer

Yes! We use industry-standard encryption and security practices. Your data is stored securely and is never shared with third parties without your consent.

Question 16

Can I export my saved names?

Accepted Answer

Yes, you can export your saved names list as a CSV file from your nest settings.

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